This is excellent pizza but yes, you can never get it quickly, it seems as if there is only one person working at all times. If you arrange for pickup it is usually okay for time, this is what we usually do because it is quite good food but we are constantly torn because of the bad service. For example, today is Monday at 1235 and we have been trying to call for half an hour with no answer, I am assuming that someone called in sick but they have now lost our order because of it. We've (my workplace) ordered from them about six or seven times and our order is usually around $100 or more. Unfortunately we're probably going to have to find somewhere else which sucks because we have tried a few other places before and keep ending up back at Preston.
food is good. deliver is rarely fast. and don't try to complain, the owner swears at you.
I wouldn't know if the pizza was good. It never came. We waited 2 hours!! Person on the other end of the phone was rude and completely out of line with his language. We kept getting excuse after excuse. We finally got fed up at the 2 hour mark and cancelled. At that point the person on the phone went on a tirade. Never order from there!
This is the worst service I have ever had. I called to order their 2- for 1 pizza at 700pm and I called to see were it was, at 820... the guy on the phone got upset with me and said it will be there soon... I asked for a discount and he said "no", and cancelled my order then hung up on me... unreal... i don't recommend this place at all.
OK so update
After my order was cancelled, i get a call from the driver and he says " he is here" i said, the order it cancelled. he gets mad and hangs up. then preston pizza place calls me, over 7 times and finally i pick up and he starts swearing, and threatening me. this place needs to be checked out. DO NOT ORDER FROM HERE !!! they are extremely sketchy.
great pizza, generous on cheese and toppings and well priced. Redo for sure
Im not sure what happened to Preston Pizza but it was completely re done last year and since then the service and food has been great. Now they are my go to place for food in the area.
Ive been living near preston for a long time and have seen the changes mentioned as well. I have taken to ordering from them whenever Im lazy to cook (almost everyday). Try any pizza and you wont regret it,
Ordered food from preston pizza very frequently I wont order from again when I called to place my order they said be ready in 20 minutes I arrived about half hour later to find out they didnt even start my order cause they ran out of what I wanted instead of calling and letting me know they just waited till I showed up very unprofessional wont order from again